Refund policy

14 days, no questions asked

If you are not happy with Nock or 3pika Gallery Premium, you get a full refund within 14 days of the purchase. You do not have to give a reason.

How to ask

• Reply to the email you received for your purchase (the one with your license key, or your Paddle receipt) and tell us you would like a refund. You can also write to [email protected] from the address you bought with.
• The refund is paid by Paddle (Paddle.com Market Ltd), the seller of record (merchant of record) for our orders, to the payment method you used.
• How fast the money arrives depends on your bank or card provider; it usually takes a few working days.

What happens to the license

When a purchase is refunded we switch off its license key. With 3pika Gallery your galleries keep working with the free features.

After 14 days

After 14 days we normally do not refund a purchase. If something does not work, write to us anyway: we will try to fix it or find a fair solution. A yearly plan can be cancelled at any time and stays active until the end of the period you paid for.

Your legal rights

This policy comes on top of the rights you have under the consumer law of your country.

Last updated: 6 October 2026.